Dispute Action
Dispute Ops Action Webhook Sample Response
{
"dispute_id" : "dis_12345678910",
"status" : 1,
"action_taken" : "Raise FirstChargeBack",
"comment" : "Raised FirstChargeBack with network",
"attachments" : ["s3_url_1", "s3_url_2"]
}Field-Name
DataType
Required(O/M)
Description
dispute_id
string
M
Unique ReferenceId of the dispute raised
status
int
M
Current status_id of the dispute based on the action taken on the dispute by ops-team. If the real meaning of the status is required, it can be fetched from the api. “/api/v1/constants/disputes/statuses “.
action_taken
string
M
Action taken on the dispute by the ops-team.
comment
string
O
Comment given by the ops-team while taking an action on the dispute.
attachments
array
O
In case ChargeBackWon or Lost ops-team sometimes uploads the attachments as a proof to inform the user.
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