Dispute Action

Dispute Ops Action Webhook Sample Response

{
 "dispute_id" : "dis_12345678910",
 "status" : 1,
 "action_taken" : "Raise FirstChargeBack",
 "comment" : "Raised FirstChargeBack with network",
 "attachments" : ["s3_url_1", "s3_url_2"]
}

Field-Name

DataType

Required(O/M)

Description

dispute_id

string

M

Unique ReferenceId of the dispute raised

status

int

M

Current status_id of the dispute based on the action taken on the dispute by ops-team. If the real meaning of the status is required, it can be fetched from the api. “/api/v1/constants/disputes/statuses “.

action_taken

string

M

Action taken on the dispute by the ops-team.

comment

string

O

Comment given by the ops-team while taking an action on the dispute.

attachments

array

O

In case ChargeBackWon or Lost ops-team sometimes uploads the attachments as a proof to inform the user.

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